Shipping Instructions for Floral Arrangements
Usually in green oasis and short stem flowers. If your flowers have stems longer than approx. 15cm, carefully remove them from the oasis and gather them into small bunches. This will make it easier to package and protect during transit. You can then follow the fresh flower packaging instructions here.
Important tips for shipping floral arrangements:
Getting them to us as soon as possible! Preferably within 4 days after your event.
Keep the oasis lightly moistened (without pouring water directly on the flower heads). Keep them indoors, out of direct sunlight and cool but DO NOT place the flowers in a fridge or freezer.
We recommend using Royal Mail Special Delivery Guaranteed before 1pm. You can pre-book a collection or take them to your local post office.
Don't leave the preparation until the morning after your event!
Do not use any bubble wrap or any plastic wrapping around the flower heads as it can make then sweat and rot.
We don’t recommend posting on a Saturday - keep the flowers over the weekend in your care and post on the following Monday. Royal Mail do not deliver on Sunday and they will be in transit for longer without a sufficient water source.
Please send the tracking info on the day of posting via email (not text/whatsapp/instagram), so I am aware of the delivery the following day. If I do not receive this I can not guarantee I will be available for your flower delivery. Email - petalspreservedwithlove@gmail.com. A quick photo of the postage receipt is fine.
Packing Kit List:
The majority of this list is general household items, please recycle and improvise where you can.
Plastic Bag
Scissors
Kitchen Roll
Old Newspaper (or similar paper for packing out)
Marker Pen / Felt Pen
How to send your flowers
Step 1: Find a box
Find a box the right size to fit your arrangement. If you have a large arrangement you can cut up a section of the oasis and use that as a base.
Make sure the box is less than 60cm tall and ideally under 2kg or postage will increase and it will be sent with Parcel Force.
Clearly mark the box with FRAGILE and use a bold pen to draw some arrows pointing upwards marked, ‘THIS WAY UP FRESH FLOWERS.’
Step 2: Place the oasis
Place the base of oasis in the box, inside a plastic bag to prevent any moisture damaging the base of the box.
(If you are sending your full arrangement your flowers will already be in the oasis and you can skip step 4).
Secure/tape this to the base of the box to prevent it moving around and crushing the flowers during transit.
Step 3: Pack out the box
Screw up newspaper pages or tissue paper and stuff them around the edges of the box to hold it securely in place.
Do NOT use any bubble wrap or any plastic wrapping around your flower heads as it might make them sweat and rot.
Step 4: Preparing the flowers
Carefully place the flowers you’d like to preserve into the lightly moistened oasis.
Do NOT spray or wet the flower heads as they may rot.
Step 5: Pack out the box
Pack some more newspaper loosely around the sides and top of the flowers.
Do NOT use cling film, bubble wrap or any plastic product around the flower heads to pad out the box.
Step 6: Leave your details
Ensure there is a note inside on top of your flowers clearly stating your name, email and phone number.
Please remove any charms you would like to keep. I can not be held responsible for any sentimental items and I’m unfortunately unable to include them in the preservation.
Step 7: Take to Post Office or Pre-Book a collection
Flowers must be sent with - Royal Mail Special Delivery Guaranteed before 1pm
Post to: 84 RUNNYMEDE ROAD, DARRAS HALL, PONTELAND, NEWCASTLE UPON TYNE NE20 9HH
** MOST IMPORTANT STEP**
Email(not text/whatsapp) the tracking info on the day of postingpetalspreservedwithlove@gmail.com. If I do not receive this I can not guarantee I will be available for your flower delivery.
A quick photo of the postage receipt is fine.
Step 8: Delivery Confirmation & Updates
Please use your tracking info to confirm if your flowers have been delivered rather than emailing. As long as you have sent me the tracking info to confirm you’ve posted them, you can assume they have arrived safely unless I get in touch with an issue.
Most days I’m busy working on your orders – drying flowers in silica, carefully removing them from the drying process, photographing blooms, creating designs, mixing and pouring resin, sanding and polishing pieces, applying top coats, photographing finished keepsakes, and packaging and posting orders.
Alongside the creative side of the business, I’m also the administrator, stock and supply coordinator, customer service team, bookkeeper, marketing manager, and social media manager. Most importantly, I’m also a wife and mum to two little ones.
As a small business run by just me, there are a lot of hats to wear, and sometimes it can be a challenge to juggle everything. I’ll always do my best to keep you updated throughout the preservation process, but if I’m not able to reply straight away, I hope you’ll understand that I’m likely busy creating beautiful keepsakes for my wonderful customers.
So you’ve sent (or about to send) your flowers – what to expect next….
Please take the time to read the order stages of the flower preservation process so you understand what to expect next. If you have any questions or wondering when to expect updates this guide will help answer those and save emailing.